Higher Education

Capture student ID photos remotely, before students reach your card office

Students submit ID photos from their phones. RemotePhoto's AI checks each one against your standards and sends approved photos straight to your card system, so cards are ready before move-in.

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You’re in good company.

The online photo submission workflow trusted by hundreds of card office directors.

Why the in-person ID photo line is breaking down

For most card offices, orientation and move-in still mean a line of students and parents out the door, staff working late, and photos retaken until a nervous freshman finally accepts one. Schools that built their own online submission often trade the line for an inbox full of unusable photos and rejection emails. Either way, the card office spends its busiest weeks processing pictures instead of serving students.

People standing in line to get their photo ID taken

Everything your campus needs to know about remote ID photos

Integrations

Works with TouchNet, Atrium, Illumia (previously Transact+CBORD), Genetec, LenelS2, C•CURE 9000, HID, and more.

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Customer Stories

See how card offices made the switch.

Read the stories

The remote photo capture guide

The features that make a remote photo workflow succeed, and how to assess yours.

Get the guide

The 1-minute demo

See RemotePhoto in action in about a minute.

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How remote student ID photo capture works

STEP 1

Students get a secure link

Sync RemotePhoto with your student information system or provision students through SSO, then send a welcome email with their link, or make it an item on their onboarding checklist.

STEP 2

Students take their photo

They submit from any device, guided by an on-screen positioning guide and your school’s photo requirements.

STEP 3

AI reviews it in seconds

RemotePhoto Butler, our AI, approves compliant photos automatically and flags problems like hats or earbuds right away, so students retake the photo on the spot with no staff review or emails.

STEP 4

Photos reach your card system

Approved photos download as JPGs to the folder or database your card production or access control system pulls from.

What card offices report

Georgian College cut photo processing time per student to about 30 seconds.

3.5 min to 30 sec

Old Dominion University’s photo submission rate grew 75 percent in the first summer.

75% more

Sam Houston State approved nearly 5,000 photos in a single summer.

Almost 5,000

BYU’s first photo approval percentage went up 15% after background removal launched.

Up 15%

  • Margaret grew the photo submission rate by 75%

    "If you're a card office director that wants to eliminate long lines, improve team morale, be able to interact w/ happy incoming freshman, and save money in your budget for other things, then CloudCard is perfect for you! The photo submission rate grew by 75% the 1st summer and it impacted the Card Center Budget because I no longer had to pay overtime for staff staying until 8pm on Orientation days."

    Margaret, Old Dominion University

  • Jen cut photo processing to 30 seconds per student

    "I'd say that our processing time has cut down from about 3.5 minutes or so per student to closer to 30 seconds per student. The majority of our photos can now be approved immediately, which allows us to spend more time focusing on serving the students and less time on back and forth with rejections and follow-up emails."

    Jen, Georgian College

  • Daniel de-cluttered his email inbox

    "We are now able to seamlessly service online students with CloudCard Online Photo Submission. Our inbox is much less cluttered and with little marketing efforts, we were able to use the CloudCard system to successfully approve and download almost 5,000 photos this past summer."

    Daniel, Sam Houston State University

  • Rachel grew first photo approval by 15%

    "It's increased student satisfaction with the experience and it has just relieved some of the stress at those busy times. Since we've implemented background removal our first photo approval percentage has gone up 15%."

    Rachel, BYU

  • Matt increased student satisfaction

    "People love submitting their photos and the administrators at our campus in Sacramento love the convenience!"

    Matt, University of the Pacific

Built for everyone who depends on the ID photo

Card offices

Get your orientation weeks back. Photos arrive before students do, and most are approved without staff review.

Auxiliary services

Fewer peak-season staffing costs, a better first impression of campus services, and a process that works for online and satellite-campus students.

Campus security

Consistent, standards-compliant photos in your access control system, so officers and staff can match a face to a credential.

Questions card offices ask

Have one that isn’t here? Ask us in a demo.

  • Most colleges send incoming students a secure link where they take or upload an ID photo from their phone or computer. With RemotePhoto, AI checks each photo against the school's standards within seconds and approved photos go directly to the card office's card system, so students can have a card ready before they arrive on campus.

  • RemotePhoto's AI, the RemotePhoto Butler, evaluates each submitted photo against customizable smart filters, removes the background, and approves photos that meet the school’s standard automatically. Photos that don't meet it are returned to the student with the reason, so they can fix and resubmit right away without staff involvement.

  • The student sees right away what needs to change, such as a hat, earbuds, or head position, and can retake the photo on the spot. The rejection and retake happen entirely inside RemotePhoto, with no manual review or back-and-forth emails for the card office.

  • Most schools complete RemotePhoto implementation in about a week.

  • RemotePhoto integrates with the card and access control systems most campuses use, including TouchNet, Illumia (previously Transact+CBORD), Atrium, Genetec, LenelS2, C•CURE 9000, HID, BadgePass, and more.

See it with your own photo

Book a short demo and we’ll walk through the student experience, the approval workflow, and how photos reach your card system.

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